Privacy Policy for WeBuyPhones (South Africa)

At WeBuyPhones, we are committed to protecting the privacy and personal information of our customers. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect:

  • Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and shipping address.
  • Device Information: We collect information about the devices you sell to us, including the make, model, condition, and any other relevant details.
  • Payment Information: When you receive payments from us, we may collect your bank account details or other payment-related information.
  • Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system.

2. How We Use Your Information:

  • To process your device sales and provide you with the requested services.
  • To communicate with you about your transactions, updates, and relevant information.
  • To improve our website, services, and customer experience.
  • To send you promotional emails or newsletters about our services, offers, or updates. You can opt-out of these communications at any time.
  • To comply with legal obligations and enforce our terms and conditions.

3. Information Sharing and Disclosure:

  • We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to maintain the confidentiality and security of your information.
  • We may disclose your information if required by law, court order, or government request, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or that of others.
  • In the event of a merger, acquisition, or sale of our company assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4. Data Security:

  • We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights:

  • You have the right to access, update, and correct your personal information that we hold.
  • You may also request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
  • If you wish to exercise any of these rights, please contact us using the information provided below.

6. Childrens Privacy:

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

7. Changes to this Privacy Policy:

  • We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised version will be effective as of the date it is posted.

8. Contact Us:

  • If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at privacy@webuyphones.co.za

By using our website and services, you signify your acceptance of this privacy policy. If you do not agree with this policy, please do not use our website or services.

Last updated: 5 September 2024