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How do I trade in my device for cash on WeBuyPhones South Africa

Welcome to webuyphones South Africa! We've made selling your unwanted tech simple, fast, and rewarding. Here's a step-by-step guide to our selling process.

1. Get a Quote

Getting a quote is free and doesn't obligate you to sell your device to us.

  • Visit our website and select "Sell Your Device"
  • Choose your device type (phone, tablet, laptop, etc.)
  • Select the brand, model, and specify the condition
  • Receive an instant quote based on the information provided

2. Accept the Offer

If you're happy with the quote:

  • Click "Accept Offer"
  • Create an account or log in if you're a returning seller
  • Provide your contact and payment details

3. Ship Your Device

Remember to back up and reset your device before sending it to us. Remove all personal data and disable any lock features.

  • We will arrange collection with the courier guy.
  • Pack your device securely (original packaging is ideal, but not required)
  • Consider taking some pictures of the package and your device for your records

4. Device Evaluation

Once we receive your device:

  • Our technicians will inspect it thoroughly
  • We verify that the condition matches your description
  • If there are any discrepancies, we'll contact you with a revised offer

Most evaluations are completed within 1-2 business days of receiving your device.

5. Choose Your Payment Option

We offer flexible payment options to suit your needs. Choose between instant cash or delayed payment for a higher payout.

When accepting our offer, you can select one of these payment options:

Instant Cash

  • Receive payment within 48 hours of your device being received and verified
  • Ideal if you need money quickly

Payment in 2 Weeks

  • Receive a higher payout
  • Payment will be processed approximately 2 weeks after your device is received and verified

Payment in 3 Weeks

  • Receive the highest payout
  • Payment will be processed approximately 3 weeks after your device is received and verified

Opting for a delayed payment can increase your payout by up to 10%!

6. Get Paid

After the evaluation is complete and the offer is confirmed:

  • We'll process your payment via your chosen method (bank transfer, PayPal, etc.)
  • Payment timing depends on the option you selected:
    • Instant Cash: Within 48 hours
    • 2 Weeks Option: Approximately 2 weeks
    • 3 Weeks Option: Approximately 3 weeks

Make sure to choose your payment option carefully. Once selected, it cannot be changed for that transaction.

Frequently Asked Questions

What devices do you buy?

We purchase a wide range of tech including smartphones, tablets, laptops, smartwatches, and more. Check our website for the most up-to-date list of accepted devices.

How long does the whole process take?

From shipping your device to receiving payment, the process typically takes 2-5 business days, depending on shipping times and payment methods.

Is my personal data safe?

Absolutely. We use industry-standard data erasure methods to ensure all personal information is completely removed from devices we receive.

What if I change my mind?

If you change your mind before shipping the device, simply don't send it. If we've already received your device, contact our customer support team, and we'll arrange to return it to you (shipping fees may apply).

Ready to turn your unwanted tech into cash? Get a quote now!

Have more questions? Don't hesitate to. We're here to make your selling experience as smooth as possible!